Well, we have all been there and done that. On my first day at work, I have accidentally sent out a marketing email to over 1000 receivers without using the ‘bcc’ field. And you can guess what I would have to do next – an apology email to all these people… what a great way to mark my ‘grand’ entry to my organisation! This has certainly taught me a valuable lesson – always stop for a second before hitting the ‘send’ button. After you have hit the button, any effort to retrieve the email/text is virtually impossible – the ‘escape’, ‘delete’, ‘undo’ and ‘recall’ buttons are all good consolations, but they don’t really work, you are probably better off hitting the ‘PANIC’ button!
If you think this is a silly mistake and you will never get caught making this mistake, think again!
For the past week or so, I have received about half a dozen emails/texts that aren’t meant for me. Also, I’ve people jumping on me for not responding to them, but they have actually sent the email to the wrong person with the same name? With the advancement of technology, it’s practically effortless to send any email/text, but are we often too quick to hit the ‘send’ button?
So, before you hit the ‘send’ button…
– make sure that you have put the right name in the right box!
(To prevent myself from accidentally sending out an email, I tend to insert the receiver’s email address only when I’m ready to send the email out)
– check that you are happy with what you have written
(bear in mind that all email/text can be printed, forwarded, copied and blind copied. Even if you have complete trust in your receiver, accidents do happen, don’t let what you have written come back to haunt you…)
– if you have inserted a website link, check that it is the right link and the link is working
Simple and basic steps, but this will help tremendously in avoiding potential email disasters!
If you do find yourself accidentally falling into this trap, check out some of the solution suggested here: http://www.lifehacker.com.au/2011/03/how-to-recover-from-an-email-disaster
Just as I am finishing this blog, another email came through and it isn’t meant for me! Oops…